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Terms of Service

Effective date: 6 August 2026 · Applies to rnagenesis.ai, the rna genesis client portal, contact and careers channels.

1. Agreement

These Terms of Service ("Terms") govern your use of the rnagenesis.ai website, the rna genesis client portal and related services operated by rna genesis ("rna genesis", "we", "us"), headquartered at Covai Tech Park, Coimbatore, Tamil Nadu, India. By accessing our website or portal you agree to these Terms. If you do not agree, please do not use our services. [To be updated: registered legal entity name, CIN and registered office details.]

2. Our services

rna genesis provides enterprise AI transformation, AI consulting, AI operations, AI agent development, AI workflow automation, creative workflow automation, enterprise process automation and technology consulting services. Specific engagements are governed by separate statements of work or master services agreements, which prevail over these Terms where they conflict.

3. Website use

You may use our website for lawful, business purposes only. You agree not to: misuse the website or portal; attempt unauthorized access to any system, account or data; submit false or misleading information; scrape, copy or reverse-engineer content; or interfere with the security or availability of our services.

4. Contact and strategy-session requests

Enquiry and strategy-session submissions require a verified business email address matching your company website. Submitting a request does not create a consulting engagement. Engagements commence only upon a mutually executed agreement.

5. Client portal accounts

Portal access is provisioned by rna genesis to authorized users of client organizations. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Accounts are personal and may not be shared. We may suspend access for security, misuse or contractual reasons.

6. Intellectual property

All website content, branding, the rna genesis name and logo, frameworks and materials are the property of rna genesis or its licensors and may not be used without written permission. Deliverables created under a client engagement are governed by the applicable engagement contract.

7. Confidentiality

Information shared through the portal or during an engagement may be confidential. Both parties agree to protect confidential information with reasonable care and to use it only for the purposes of the engagement.

8. No professional advice guarantee

Website content, including articles, insights and framework descriptions, is provided for general information only and does not constitute professional, legal or financial advice. Outcomes described in case studies are illustrative of past engagements and do not guarantee future results.

9. Third-party services and links

Our services may integrate with or link to third-party platforms (for example calendar, meeting, email and AI technology providers). We are not responsible for third-party content, policies or availability.

10. Disclaimers and limitation of liability

The website and portal are provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, rna genesis is not liable for indirect, incidental, consequential or punitive damages, loss of profits, data or goodwill arising from use of the website or portal. Liability under client engagements is governed by the applicable contract.

11. Indemnification

You agree to indemnify and hold rna genesis harmless from claims arising from your misuse of the website or portal, violation of these Terms, or infringement of third-party rights.

12. Termination

We may suspend or terminate website or portal access at any time for breach of these Terms or for security reasons. Provisions that by their nature should survive (intellectual property, confidentiality, limitation of liability) survive termination.

13. Governing law and disputes

These Terms are governed by the laws of India. Courts at Coimbatore, Tamil Nadu shall have exclusive jurisdiction, subject to any arbitration or jurisdiction clause in an applicable engagement contract.

14. Changes to these Terms

We may update these Terms from time to time. The latest version will always be available on this page with the effective date shown above. Continued use after changes constitutes acceptance.

15. Contact

For questions about these Terms, contact rna genesis, Covai Tech Park, Coimbatore, Tamil Nadu, India · Email: hello@rnagenesis.in.